Privacy Policy

---

Charmant Pets

Effective Date: March 9, 2026

Charmant Pets (“we”, “our”, or “us”) operates the website www.charmantpets.com. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

When you visit Charmant Pets, we may collect the following types of information:

When you place an order or attempt to make a purchase, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through third-party payment providers)
• Order details and purchase history

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring websites

This helps us improve our website and customer experience.

We use the information we collect to:

• Process and fulfill orders
• Communicate with you regarding your purchase
• Provide customer support
• Improve our website and services
• Prevent fraud and enhance security
• Send order confirmations, shipping updates, and customer service responses

We do not sell your personal information to third parties.

Payments on Charmant Pets are processed securely through trusted third-party payment providers. We do not store or have access to your full credit card details.

We may share your information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting services
• Fraud prevention services

These partners only receive the information required to perform their services.

Our website may use cookies and similar tracking technologies to:

• Improve website performance
• Remember your preferences
• Analyze site traffic

You can disable cookies through your browser settings if you prefer.

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, or disclosure.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us.

We keep your order information for our records unless and until you ask us to delete it.

We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons. Updates will be posted on this page.

If you have any questions about this Privacy Policy or your personal information, please contact us:

Charmant Pets

Email: pet@charmantpets.com

Website: www.charmantpets.com