Terms and Conditions

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Terms and Conditions

Charmant Pets

Effective Date: March 9, 2026

Welcome to Charmant Pets. By accessing or using our website www.charmantpets.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

Charmant Pets operates this website to provide pet products and accessories. By visiting our site and/or purchasing something from us, you engage in our services and agree to these Terms and Conditions.

We reserve the right to update or change these Terms at any time. Updates will be posted on this page.

All prices listed on Charmant Pets are in U.S. Dollars (USD).

We strive to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to:

• Correct errors in pricing or product descriptions
• Cancel orders if incorrect information is displayed
• Modify or discontinue products at any time

When you place an order through our website, you agree that:

• All information provided is accurate and complete
• You are authorized to use the payment method provided
• You are at least 18 years old or have permission from a legal guardian

Charmant Pets reserves the right to cancel or refuse any order suspected of fraud or unauthorized activity.

Payments are securely processed through trusted third-party payment providers. Charmant Pets does not store your full credit card information.

Shipping times may vary depending on product availability and destination.

Once an order has been shipped, Charmant Pets is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Customers are responsible for providing the correct shipping address at checkout.

Charmant Pets offers a 20-day money-back guarantee for eligible items.

To qualify for a return:

• The item must be unused and in its original condition
• The item must be returned within 20 days of delivery

The following items cannot be returned:

• Destroyed or damaged items caused by misuse
• Items returned after the 20-day period
• Products that are heavily used or altered

Customers may be responsible for return shipping costs unless the item arrived defective.

All content on this website including:

• Logos
• Images
• Product descriptions
• Graphics
• Website design

are the property of Charmant Pets and may not be copied, reproduced, or distributed without written permission.

Charmant Pets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Customers are responsible for ensuring products are suitable for their pets and used according to instructions.

Your submission of personal information through the website is governed by our Privacy Policy.

These Terms and Conditions shall be governed by the laws of the State of California, United States.

If you have any questions about these Terms and Conditions, please contact us:

Charmant Pets

Website: www.charmantpets.com

Email: pet@charmantpets.com